TagBuddy Refund & Return Policy

At Glomisk, customer satisfaction is our top priority. We are committed to providing high-quality products and exceptional service. If you are not fully satisfied with your purchase, our refund policy is designed to ensure a smooth and fair process. Please read the details below.

  • Glomisk must be notified of items requested be returned within 30 days of purchase. They must be return along with the details of purchase and original receipt/ order number.
  • The item must be in its original, unused condition and still have its original packaging, including attached tags and labels.
  • We will not reimburse postage costs for returned/exchanged products unless the product is defective, faulty, or we shipped the wrong item to you.
  • Before returning or rejecting a product, please notify us online. Do not dispose of the product without first receiving confirmation from Glomisk representative. If the product is faulty, we may ask for evidence of the issue.
  • We reserve the right to refuse an exchange or refund if the product does not meet our guidelines.
  • We do not offer free return shipping. Shipping costs will be the responsibility of the customer.

Change of mind

If you are not 100% satisfied with your purchase, you have 14 days after delivery to notify Glomisk and then return the product and get a full refund or exchange for something of equal value. Any product you return must be in the same condition you received it and in the original packaging.

Order Cancellations

If you decide to cancel your order please let us know by contacting glomisk@gmail.com within the day of purchase. Any notice after the day of purchase will be rejected as your order processing will have already commenced and therefor are unable to cancel your order. You may send it back to us for a full refund once you receive it.

Wrong Address

As the seller we are not responsible for packages that are not received due to wrong address. If shipping protection has not been included in your purchase we are unable to replace your item. 

Defective Products

  • If you receive a defective or damaged product, please contact us within 7 days of delivery with evidence (photos or videos). Defective items are eligible for a free replacement.

     

Unsatisfactory Results

  • We are proud to offer a 100% Money-Back Guarantee because we stand by the effectiveness of our skin tag remover. If you are not satisfied with the product’s performance, you may request a refund within 30 days of purchase.
  • Please note that evidence is required for a refund to be approved. Specifically, you must provide a video showing that the device did not work for you, even after being used correctly according to the instructions provided. This helps us validate your request and improve our products.


Non-Refundable Items

  • Due to hygiene and safety concerns, used products are non-returnable. Refunds will be processed without requiring a return of the product.


Exceptions to the Refund Policy

  • Refund requests made after 30 days of purchase will not be accepted.
  • Refunds do not include shipping fees, as these are non-refundable.
  • Products purchased from un-authorized retailers are not eligible for refunds.


How to Request a Refund or Replacement

  1. Contact Us
    Email us here 

  2. Provide Details

    Please mail it to our address:
    Glomisk -
    12/2 Marathon Road,
    Darling Point, NSW, 2027,
    AUSTRALIA.

    Make sure to include your order number, name, address, email, phone number, and any instructions or comments. 

    • Review Process

      • For defective items: A free replacement will be processed upon approval.
      • For refund requests: Evidence will be reviewed, and our team will respond within 3–5 business days. Refunds, if approved, will be issued to your original payment method. Please allow 7–12 business days for the refund to reflect in your account, depending on your bank.